Associate Program Manager
Population Services International, United States
Who we are
We're Population Services International (PSI), the world's leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.
There are over 7,000 “PSI'ers” around the world. It's a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.
Though contested by other departments, the Anglophone Africa (AA) team is clearly the best at PSI. AA is known as the innovation lab, a place where exciting new ideas in global health are tested. Currently, we have programs operating in Zimbabwe, Eswatini, Lesotho, Ghana, Zambia, Namibia, Ethiopia, Kenya, Malawi, Tanzania, South Africa, Rwanda, and Uganda.
We are looking for an Associate Program Manager (APM) to help us provide strategic support to PSI's programs in Anglophone Africa. The APM should be passionate about contributing to the health of those we serve around the world, love numbers and working with data, like the challenge of linking programs with finances, and have a curiosity for why things are the way they are and confidence to ask how we can do better.
The APM will have wideranging responsibilities working with PSI staff at all levels both in Washington and overseas, providing program management and technical support for up to three countries in the region. The APM will serve as the key liaison between the country teams and PSI global services, serving as a champion for the field. The APM is responsible for managing project data collection, analysis and reporting; coordinating donor reporting and ensuring contractual compliance; and engaging with country teams around strategy and sustainability issues. The APM will pro-actively meet programmatic and administrative needs, juggle multiple competing priorities, and enthusiastically ensure smooth and timely flow of work. The position requires flexibility, strong organizational skills and a willingness to assume varied duties and projects. This position is based in Washington, D.C. and reports to Program Manager for Anglophone Africa.
Sound like you? Read on.
Serve as a Champion for the Field
- Serve as the primary contact to country office(s) and as a liaison between country platforms, Program Manager, donors, and executive, technical and functional departments.
- Advise platforms on financial, compliance, technical, capacity building, development and strategic issues including conducting short term technical assistance visits on as needed basis.
Help Platforms Achieve Operational Excellence and Programmatic Success
- Monitor contract compliance across a diverse set of donor agreements, including subawards.
- Create/implement project management tracking tools and be responsible for ensuring timely data collection, cleaning of data, and production of quantitative reports and analyses.
Provide significant financial management support: including preparation and tracking of project budgets and annual budgets.
Analyze any issues in data collection and reporting and figure out effective ways to address them.
Support donor reporting process, ensuring quality submissions and document retention.
Implement subaward management tools, templates, methods, and processes in collaboration with Subaward Manager
Collect and file essential subaward documentation: pre-award assessments, reports, check-lists, site visits, and important email communications, and ensure this is happening in country as well.
Support and/or lead cost proposal development and support technical proposal and overall submission as needed
Complete monthly financial reviews, procurement and supply chain management analysis.
Fulfill other programmatic and administrative functions as required.
- Manage communications with overseas staff, including Host Country National (HCN) Management staff
- Manage the Annual Operating Budget and process for the supported platforms
- Manage correcting expense and payroll entries as needed
- Advise Program Manager and other staff members on relevant issues; keeping them informed of significant developments and issues pertaining to the country programs or impacting operations overallQualifications
What are we looking for?
The candidate we hire will embody PSI's corporate values:
- Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
- Pragmatism: You'll strive to deliver the best possible result with the resources available. You won't be paralyzed by a need to make things perfect.
- Honesty: You own your mistakes and are open about your shortcomings – it's the only way you'll learn and improve.
- Collaboration: You'll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won't succeed.
- Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt
- Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin
- You have at least three years relevant work experience, including experience in program and financial management.
- You are passionate about working on international health and private sector issues and are willing to work hard to make a difference in the lives of those we serve.
- Developing country work experience required. Two years of prior work experience in a developing country preferred.
- Ability to work in a fast-paced team environment, and strong analytical/problem solving capabilities;
- Knowledge of DFID, USAID, CDC, KFW, corporate and foundation donors, and the international donor community required.
- You have advanced skills in Excel, word processing, budget management and data analysis.
- You can effortlessly perform a variety of tasks on short notice within designated deadlines and keep cool under pressure.
- A keen sense of urgency and strong work ethic, positive mindset, and comfort with the ambiguity and pace of a dynamic and bureaucratic environment
- Proven ability to work collaboratively across departments
- You can impress us with your attention to detail and timeliness.
- You are fluent in English.
- Ability and willingness to travel (up to 20%)
- References will be required.
- Must be authorized to work in the United States. B. PSI will not consider work visa sponsorship for this position.
- The successful candidate will be required to pass a background check.
Icing on the cake
- Contracts & Grants Proficient. You know the ins and outs of donor contracts/grants, particularly DFID, CDC, DOD and USAID.
- Excel and Data Wiz. You love numbers, aligning programs and finance, are energized by finding new ways to represent and analyze data, and just can't get enough Excel.
- Excellent Interpersonal and Communication Skills. You are able to work with many people across diverse backgrounds and are an excellent writer.
- Mind for Process Improvement. You bring awareness and commitment to doing work effectively and efficiently. We want people who will see a way to streamline or improve a process and who won't hesitate to share their ideas in making it happen.
- Champion of Fun. You support the idea that the team that works hard should play hard. We like people with a team attitude who smile and encourage others through both easy and tough tasks.