Deputy Director Programs
International Rescue Committee, Abidjan, Cote D'Ivoire (Ivory Coast)
As a senior member of the country team, the Deputy Director for Programs has overall responsibility to supervise, support, and enhance the quality, coherence, impact, and sustainability of all programs implemented by IRC in Côte d’Ivoire. S/he will monitor the implementation of the programmatic elements of IRC Cote d’Ivoire’s Strategic Action Plan (SAP) and the related initiatives, playing a lead role in fundraising and advocacy work of the country program.The Deputy Director for Programs will be based in Abidjan but s/he will be required to travel to field sites approximately 25% of his/her time. S/he will manage the Technical Coordinators and the Measurement Coordinator, and will co-manage the Grants Manager.
PROGRAM DEVELOPMENT, OVERSIGHT and COORDINATION
- Ensure effective and timely implementation of programmatic objectives of awards;
- Oversee and support all IRC program activities, including the supervision of four sector coordinators and the Measurement Coordinator;
- Assist Program Coordinators to develop and maintain monitoring plans, work plans, spending plans, staffing plans, etc. in collaboration with Operations, Finance and Grants;
- Co-supervise the Grants Coordinator with the Country Director;
- Organize and chair regular program coordination meetings with relevant staff;
- Visit filed offices regularly to provide oversight and guidance on project implementation;
- In collaboration with the Grants Coordinator and Sector Coordinators ensure that quality donor reports are generated and submitted to donors and NY in a timely manner;
- Oversee budget re-alignments and amendments when needed;
- Provide on-going problem-solving guidance for field offices regarding programmatic issues, planning issues, and difficulties encounters with local authorities and partners;
- Guide proposal development processes;
- Guide advocacy efforts on relevant sectoral policies and communities of practice;
- Develop strong working relationships with Technical Units and Technical Advisors to ensure adequate remote and in-country support in line with country office needs and strategic direction.
MONITORING, EVALUATION, ACCOUNTABILITY AND LEARNING
- Ensure that KITT (Key Indicators Tracking Tool) charts, and other relevant tools for all projects, are kept up to date, shared and used on a monthly basis;
- Develop staff understanding and use of IRC’s Outcome and Evidence Framework;
- Support the M&E Manager to provide quality technical assistance to all program-specific M&E and client responsiveness staff;
- Support M&E Manager in staying up to date on IRC M&E practice and support for his/her staff through regular communication with the Regional Measurement and Action Coordinator (RMAC);
- Keep informed about monitoring and evaluation techniques and support tools which can be shared with program staff;
- Assist with technical assessments and evaluations by reviewing TORs, reports and checking quality of activities;
- Ensure adequate budgeting of M&E, accountability and learning activities in all proposals;
- Ensure effective and timely responses to client feedback mechanism.
- Under the supervision of the Country Director, coordinate the planning, development, implementation of IRC program initiatives, in accordance with the Program Development Priorities from the Strategic Action Plan (SAP) and liaise with IRC’s Technical Units for technical guidance on implementation and new program design;
- Under the supervision of the Country Director, ensure effective and timely implementation of programmatic objectives of the Strategic Action Plan (SAP);
- Coordinate reporting on SAP progress;
- Supervise the roll out of program-related SAP initiatives: the Outcome and Evidence Framework, M&E/COMET, Client feedback, Good and Great standards, etc.
PLANNING and COORDINATION WITH OPERATIONS
- Work with the senior management team to develop operational budgets, which reflect a detailed understanding of situational parameters, beneficiary needs, available resources and technical possibilities;
- Ensure a close coordination and collaboration with the support departments to ensure an adequate synergy between programs and operations;
- Assist Sector Coordinators develop implementation plans and expenditure plans;
- Support and supervise implementation of finance controls for program expenditures in accordance with NY and CI policies and procedures;
- Oversee recruitment of all program staff and ensure the Performance Management System for program staff is carried out as required;
- Conduct training of IRC staff on program design, monitoring, and evaluation, report writing, and proposal development. Capacity building of both the expatriate and national staff members in the above-mentioned areas is a priority.
STAFF MANAGEMENT AND HUMAN RESOURCES
- Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, establishing a supportive environment while emphasizing accountability, providing regular and timely constructive performance feedback, and leading documented semi-annual performance reviews;
- Ensure staff receive adequate capacity building on topics such as program design, monitoring and evaluation, report writing, and proposal development, through supporting direct reports in collaboration with technical advisors to deliver trainings and coaching;
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions;
- Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff;
- Work with the Senior Management Team to ensure that the Program team maintains a high work engagement;
- Work with HR staff to identify and implement recruitment and retention strategies;
- Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the Cameroon country program;
- Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff and with partner organizations;
- Maintain open communications with regional management staff, regional technical advisors, and HQ departmental staff.
- Represent IRC and IRC's interests with the government officials, donors, UN, and other operating and implementing partners;
- Assist the CD in developing a strong relationship with donors to ensure sustainable funding of programs;
- Act as CD when s/he is out of the country;
- Other activities/responsibilities as required.
- Advanced degree in International Relations, Community Development, Economics, or related discipline;
- At least five years of oversees experience and seven years of experience in the management of post-conflict or development programs demonstrating successful experience delivering appropriate levels oversight for a portfolio consisting of a variety of complex, high-value donor-funded projects;
- Expertise and knowledge in a range of sectors (should include some or all of the following: health, women’s protection and empowerment, economic recovery and development, child and youth protection and development, governance);
- Must be an innovative and creative problem solver, who has demonstrated ability for rapid, accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies;
- Extensive representation, including prior experience with European, US and international donors;
- Proven ability at staff management, multi-tasking, time management and diplomacy;
- Strong oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders;
- Demonstrated skills and experience in NGO administration, finance and logistics systems;
- Motivated, positive individual who excels at taking initiative and is able to motivate team members to produce results under pressure;
- Fluent in English, proficient in French (or the opposite);
- Strong commitment to IRC’s vision, mission and core values.
- Based in Abidjan, with frequent travels in the country side.
- The IRC in Côte d’Ivoire currently operates with 430 staff and 28 partners.
- Family accompanied & Private housing.