Director, Human Resources, D2

WFP , Roma, Italy
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Job Summary

Job Description

The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. Assisting almost 100 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas.

Reporting directly to the Assistant Secretary General for Workplace Culture, the Director of Human Resources is responsible for leading and managing the Human Resources Division, including the development and implementation of the overall corporate Human Resources strategy, and ensuring its alignment with the vision and goals of the organization.

The Human Resources Division has undergone a progressive transformation over the past few years, implementing WFP’s People Vision of building an engaged workforce, with the right skills, in the right roles through key initiatives that leverage talent and technology to make impactful changes to the organization.

In this context, the Director of Human Resources sets the strategic direction and serves as the principal adviser to the organization on talent management and operational HR matters. A thought-leader and strategic partner, the Director of Human Resources creates the vision and develops strategies to manage and support a diverse, dynamic, and high-performing workforce. The Director of Human Resources plays a critical role in positioning the organization to develop and deploy its human capital and acts as a change leader and visionary manager of a global team of more than 400 human resource professionals


Setting Strategy: Provide strategic direction and drive all aspects of HR. Position the organization to proactively anticipate, plan, and meet workforce needs in a complex environment responding to global emergencies; advocate and build awareness within the organization of the strategic importance of human resource management.

Execution: Direct the delivery of comprehensive human resource management services in its key areas including Talent Acquisition, Talent Management, Policy Development, Staff Learning and Development, Contracts and Entitlements, Workforce and Succession Planning, Performance Management, Staff Relations, etc. Influence, facilitate and lead organizational change and development using best practice human resources expertise and change strategies.

Team leadership: Lead a talented group of 400+ HR professionals to build upon WFP’s People Strategy through focusing on solving problems closest to the beneficiaries; sourcing, developing, and deploying talent; engaging and aligning people to WFP’s mission.

Collaboration within the UN system and beyond: Represent WFP across UN Common System and shape HR thinking with particular attention to the demands of field-based, emergency focused programmes.

Core responsibilities include:

  • Lead the formulation, integration and implementation of relevant policies, innovative corporate initiatives, programmes and tools relating to Human Resources to ensure our field operations meet the mandate of WFP
  • Act as a strategic business advisor to the Executive Director and senior management on human resource strategy, policies and best practices.
  • Build relationships with business unit leaders to promote change management needed for key transformational initiatives
  • Provide effective leadership to the HR division to ensure the continued development and coaching of a cohesive and high performing team.
  • Build capability for HR expertise across the HR function, helping to complete the transformation of HR from a transactional and process-oriented function to a strategic, field-oriented business partner.
  • Lead and drive organizational change to achieve the identified HR Management vision.



  • Advanced university degree in Human Resources Management/Development, Law, Business/Public Administration, or other related areas or First University degree with additional relevant experience and/or advanced training/courses.


  • Minimum of fifteen years of HR experience at the senior level, of which at least six at international level.
  • Knowledge of functional human resources disciplines, including Talent Acquisition, Talent Management, Policy Development, Staff Learning and Development, Contracts and Entitlements, Workforce and Succession Planning, Performance Management, Staff Relations, etc.
  • Experience in leading, coaching and motivating large and diverse teams and driving high performance.
  • Proven track record of dealing with and influencing at the highest levels within and beyond the organization.
  • Demonstrated ability to translate organizational strategies into actionable HR strategies and objectives.
  • Analytical and strategic thinker with ability to create integrated global HR solutions to support organizational goals, in alignment with global HR strategies.
  • Understanding of UN / WFP specific HR principles, processes and systems is an asset.


  • Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (one of WFP’s working language)


  • Ability to work in a multicultural environment with sensitivity and respect for diversity.
  • Outstanding strategic planning skills and ability to guide development of policies, as well as to direct change processes at the senior management level.
  • Capacity in building strong partnerships and fostering collaborations in a demanding working environment.
  • Demonstrated business acumen, and ability to stay abreast of industry and organizational trends
  • Ability to identify the key issues in a complex situation and make decisions on the basis of facts and analysis.
  • Excellent communication and representation skills.


The selected candidate will be employed on a fixed-term as well as a rotational contract with a probationary period of one year.scheme. Mobility is the essence of WFP and continues to be a core contractual requirement. These positions are rotational which means that you shall be subject to the regular reassignment process to any other location on a period of 2 to 4 years unless the position is reclassified as non-rotational.

WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. More details on


22 October 2020