Evaluation Manager, India - PEMS
EnCompass , Chandigarh, India
EnCompass LLC is seeking an Evaluation Manager with experience in India to provide technical and coordination leadership for a process evaluation of the Program to End Modern Slavery (PEMS), with an emphasis on qualitative research methods. This position is a part-time consultancy from August 2020 to March 2021, with a total expected commitment of 55 days.
The Program to End Modern Slavery—which is funded by the U.S. Department of State’s Office to Monitor and Combat Trafficking in Persons (TIP Office)—features a series of programs and projects designed to substantially reduce the prevalence of human trafficking/modern slavery among key targeted populations, including in parts of Vietnam, the Philippines, and India. In September 2019, the TIP Office contracted EnCompass to conduct a mixed methods and multi-country evaluation of the first tranche of PEMS funding (“PEMS 1”). This process evaluation will use both qualitative and quantitative methods to (1) understand the processes used by the implementing partner (to date) to measure the prevalence of modern slavery, including strengths, challenges, and best practices; and (2) assess how early sub-award activities have been implemented to serve human trafficking victims or individuals vulnerable to trafficking in priority countries, including how related research has influenced these activities. In India, the evaluation will focus on awards, sub-awards, and prevalence estimation research to reduce and/or study migrant labor in the construction sector and commercial sexual exploitation of children (CSEC). Evaluation findings will therefore provide insight into lessons learned, programmatic performance to date, and recommendations for future efforts under PEMS.
The Evaluation Manager will head the local evaluation team and lead PEMS evaluation activities within India, including overseeing and participating in data collection and analysis. The evaluation manager will supervise and coordinate a team of three other people, including data collectors and an anti-trafficking subject matter expert, and will ensure all data collection in India is completed in a timely and high quality manner. At this time, in light of COVID-19 safety concerns, all data collection will be conducted remotely (e.g. via internet or phone).
We are looking for a collaborative leader who is experienced in project management and qualitative data collection, highly organized, detail-oriented, proactive, and has experience in both managing a dispersed team of researchers and collaborating to conduct research across diverse contexts. The ideal candidate would have existing interest and/or experience in the field of human trafficking and modern slavery or other complex, sensitive topics.
*This is a local position. Only candidates residing in India with existing work authorization will be considered.
** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Position Duties and Responsibilities
- Oversee and coordinate evaluation data collection efforts focused on PEMS projects and research studies across India, including direct management of a small team of qualitative data collectors
- Prepare for and participate in data collection training and use of relevant toolkits and interview guides
- Coordinate and conduct piloting of qualitative data collection tools to model data collection, including any necessary tool revisions
- Directly conduct remote interviews with select stakeholders
- Manage all data collected by the Indian data collection team and ensure that they adhere to standards
- Ensure transcripts and notes from data collectors are transcribed, translated, and cleaned in a timely manner; upload all cleaned transcripts in electronic form
- Provide input into synthesized evaluation findings, recommendations, and final report and presentations
- Participate in regular EnCompass evaluation team meetings, including frequent and timely meetings during project orientation and start-up
- Coordinate and meet with India-based implementing partner staff for EnCompass evaluation activities
- Coordinate assignment and completion of interviews among full India data collection team
- Set up and maintain systems to ensure timely delivery of tasks and track overall evaluation progress in India
- Serve as local point-of-contact for administrative and logistical support for the evaluation
- Other duties as assigned
- At a minimum, a master’s degree and a minimum of 5 years of experience in program evaluation, human trafficking or human rights, humanitarian or international development, migration, social work, or a related field
Experience and Skills
- Strong technical and general writing skills
- Experience working with civil society organizations, government officials, and intergovernmental bodies
- Proven track record of successful teamwork, collaborative leadership, and project and team management experience
- Outstanding interpersonal skills and ability to interact with individuals at all levels
- Work experience in counter-trafficking or modern slavery, commercial sexual exploitation, migration, humanitarian or human rights, social work, or related fields in India
- Strong analytical skills to support qualitative research, including experience in conducting and managing interviews and focus groups
- Excellent oral and written communication skills
- Keen attention to detail and a proactive attitude
- Ability to think strategically and integrate diverse information from varied sources
- Written and oral fluency in English and Hindi; working proficiency in other Indian languages an asset
- Ability to organize, manage, prioritize, and follow through on multiple tasks in a fast-paced, deadline-oriented environment
- Strong knowledge of the field of human trafficking/modern slavery in India, including the landscape of key actors
- Experience conducting qualitative data collection with vulnerable or sensitive populations
- Experience in or knowledge of applying appreciative inquiry and participatory approaches to qualitative data gathering and workshop designs