Field Operations Assistant

CTG, Bakol, Somalia
CTG logo
Job Summary

Job Description

The International Organization for Migration (IOM) is one of the major humanitarian and development actors in Somalia. IOM Shelter/NFI program currently implements projects focused at in-kind distributions as well as Cash Based Interventions. The program also maintains the common supply pipeline for cluster partners.

Under the overall supervision of the Shelter/NFI Program Manager and direct supervision of S-NFI, the successful candidate will be responsible in ensuring the timely provision of shelter and NFIs to conflict and disaster affected communities through in-kind and cash-based interventions. He or she will be the lead for shelter/NFI related field interventions and delivering IOM SNFI responses on the ground.

Role objectives

  •  Responsible for successful planning, coordination and implementation of project activities at field level including community outreach activities and SNFI in-kind and Cash based Interventions.
  •  Conduct community meetings to sensitize communities about shelter/NFI activities and beneficiary entitlements and conduct of Focus Group Discussions
  •  Lead the team in organizing and conducting needs assessments as per developed targeting criteria, beneficiary selection, market, feasibility and vendor assessments.
  •  Organize distributions as per the agreed modality of response in coordination with the operations officer Shelter/NFI and the Program Manager.
  •  Establish field level liaison with govt officials and counter parts, community members and local leadership, other operational partners
  •  Liaison closely with other units at field level for a synchronized implementation approach including Medical Health Unit, CCCM, DTM and WASH
  •  Support other units as required
  •  Ensure the beneficiary registration is according to beneficiary management system;
  •  Keep updated with changes on systems and adapt as needed;
  •  Ensure the required documentation is collected, consolidated and reported back as the established SOPs
  •  Perform other tasks as assigned

Project reporting

  • Operations Officer Shelter/NFI

Key competencies

  • The incumbent is expected to demonstrate the following values and competencies:
  • Values
  •  Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  •  Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  •  Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  •  Core Competencies – behavioural indicators level 2
  •  Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  •  Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  •  Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  •  Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  •  Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
  •  Managerial Competencies – behavioural indicators level 2
  •  Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  •  Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  •  Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction


  • Two years of relevant professional experience;
  • Experience in Shelter/NFI preferably at field level, in emergency and conflict environments;
  •  Excellent Monitoring and Evaluation Skills; Managerial Skills; Organizational Skills; Accuracy; Ability to work with limited supervision;
  •  Delivers on set objectives in hardship situations;
  •  Effectively coordinates actions with other implementing partners;
  •  Works effectively with Donors, local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives;
  • Has significant Shelter/NFI technical experience to guide and lead the Shelter/NFI project teams.