Head of Mission – Lebanon

INTERSOS , Beirut, Lebanon
Job Summary

Job Description

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Head of Mission

Code: SR-34-1397

Duty station: Beirut, with regular presence in the four (4) field offices established in Mount Lebanon (Beirut), Bekaa (Zahleh), Akkar (Tripoli), South (Tyre)

Starting date: 20/04/2020

Contract duration: 12 months

Reporting to: Regional Director for Middle East

Supervision of: Senior management team (SMT) members

Dependents: According to INTERSOS HR Manual

General context of the project

INTERSOS has been operational in Lebanon, in response to the consequences of the Syrian crisis, since 2012.

The current program focuses on providing timely support to those extremely vulnerable Syrian refugees, and hosting community members alike, living in hosting communities and in unofficial camps settings.

The program covers four (4) Governorates of the Country, from north to the south, through activities coordinated by the Coordination office in Beirut, and implemented through the four (4) field offices established in Mount Lebanon (Beirut), Bekaa (Zahleh), Akkar (Tripoli), South (Tyre)

General purpose of the position

Legally and officially represents INTERSOS in the country of assignment – granted with powers conferred by proxy by the Secretary General upon appointment to the post – and acts under the supervision of the Regional Director.

Main responsibilities and tasks

The Head of Mission represents the Organization and is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications.

The HoM manages and coordinates the operations and human resources in the country and is responsible to:

Communication and representation

  • Establish and maintain collaborative relations with Local Authorities and Institutions, - - Donors, International Agencies, NGOs and other stakeholders
  • Follow up, guarantee and monitor government recognition procedures for the organization in compliance with the host country formalities
  • Monitor donor’s priorities and intervention strategies in the country as well as to map and approach new donors

Planning and implementation

  • Define country priorities based on context and needs analyses; monitor donor intervention strategies in the country; design, promote and elaborate new interventions
  • Assess, promote and submit new projects, following the procedures defined and promoting a spirit of participation among beneficiaries at all management stages, ensuring the transparency of the intervention
  • Supervise, monitor and evaluate the implementation of the country operations - and all related administrative, financial, human resources, logistics and security aspects - ensuring timely and quality assistance delivery, as well as cost efficiency and accountability, in compliance with INTERSOS and donors guidelines, regulations and procedures

Information and Reporting

  • Continuously assess, analyze and evaluate the impact of the country operations, also through periodic visits to the areas of intervention


  • Define the mission financial plan, ensuring self-sufficiency and consistency of expenses, and assume responsibility for the mission funds management, including bank accounts

Human Resources

  • Coordinate, guide and supervise the mission staff, and evaluate their performance
  • To ensure the respect for the values, Code of Ethics and Organization Management and Control Model of INTERSOS within the mission
  • Ensure personnel compliance with procedures foreseen by INTERSOS’ Organization Management and Control Model
  • Proactively participate in relevant coordination meetings


  • Validation of all the mission security plans (Capital and projects)
  • Interaction on the Country security issues with HQ (Security Referent) and relevant actors
  • To hold final responsibility for any decision concerning security

Required profile and experience


  • Postgraduate degree (MA or LLM) in International Humanitarian Action, International Relations, or similar relevant fields

Professional Experience

  • At least five (5) years of professional experience as Head of Mission/Country Director of International NGO

Professional Requirements

  • Strong and proven understanding of the humanitarian operating context, the humanitarian system and its flexibility, donors and their high demanding, security and financial management in humanitarian context
  • Strong knowledge of donor’s procedures notably UN agencies (UNHCR, OCHA, UNICEF), AICS and ECHO
  • Very strong skills in computer (excel) and admin/finance procedures
  • Highly able to keep confidentiality
  • Able to work independently and under stress
  • Organization skills, delegative and empowerment approach of the supervised team
  • Demonstrated leadership and interpersonal skills
  • Readiness to commit and adhere to the values, mission and vision of INTERSOS


  • Fluency in English with excellent verbal and written communication skills;
  • Arabic and/or Italian will be considered an asset

Personal Requirements

  • Problem solver, dynamic, mature
  • Confidently able to deal with authorities and donors
  • Proactive approach to work
  • Able to work independently as well as being a strong team player
  • Flexibility, capacity of managing stress, good diplomatic skills
  • Ability to integrate and work well within multi-ethnic and multicultural teams

Source: https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy...