Human Resources Officer, P-3, HQ Amman
UNRWA , Amman, Jordan
Org .Setting And Reporting
The Human Resources Officer reports directly to the Director of Human Resources (DHR).
- Ensures efficient and effective functioning of DHR's Office; provides support to the Director
of Human Resources on all aspects of the Department's work, as required by the Director:
- Reviews for accuracy submissions addressed to the Director for appointments, contract
extensions, post establishment or reclassification.
- Monitors the implementation of the Department's work plans and projects.
- Prepares internal and external communications for the Director and ensures the proper
flow of communications and documentation to and from the Director's office.
- Prepares replies to internal and external Audit observations and follows up on the
implementation of Audit recommendations sent to the Human Resources Department.
- Acts as focal point for statistical information provided to UN system organizations,
donors, and other stakeholders, and for specific UN projects, as assigned by the supervisor.
- Oversees the Department's budget and the proper handling of human resources records
including electronic files and websites.
- Acts as Secretary to the Advisory Committee on Human Resources (ACHR): arranges
meetings, prepares the Agenda of the Committee, ensures availability of background
documentation, liaises with members and ensures the proper conduct of meetings, provides
background information and prepares minutes of meetings, conveys decisions of the
Commissioner-General or DCG and keeps records of the ACHR.
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default. Default managerial competencies may apply.
- Planning and Organizing
- Creating and Innovating
- Coping with Pressure and Setbacks
- Relating and Networking
For guidance on how to prepare for competency-based interviews:
A university degree from an accredited educational institution in human resources
management, law, business or public administration, or a related field.
A minimum of six years of progressively responsible and relevant experience in Human
Resources Management, preferably in an international or large commercial or governmental
A minimum of 2 continuous years of relevant international experience outside UNRWA, and
outside the country(s) of which the candidate is a national or holds citizenship, a passport or a
national identity number.
Excellent command of written and spoken English.
Evaluation of qualified candidates may include an assessment / test exercise which may be
followed by competency-based interview.
Type of Contract and duration: 2 years, with the possibility of further extension.
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/
The incumbent may be required to travel occasionally in the Agency's area of operations and
to work outside of normal working hours.
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to
assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified applicants from
At UNRWA, the paramount consideration in the recruitment and employment of staff is the
necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of
qualifications and organizational needs. UNRWA is committed to creating a diverse and
inclusive environment of mutual respect. Reasonable accommodation for applicants with
disabilities may be provided to support participation in the recruitment process when
requested and indicated in the application.
UNRWA staff are expected to uphold the highest standards of efficiency, competence,
neutrality, impartiality and integrity. This includes respect for and commitment to human
rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed
violations of international human rights law, violations of international humanitarian law,
sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to
believe that they have been involved in the commission of any of these acts. Candidates who
have committed crimes other than minor traffic offences may not be considered for
employment. The Agency may disqualify applicants who have separated for reason of
misconduct, who left a UN Agency while misconduct processes were pending, or who appear
on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment
platform, inspira. For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side
of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in
the application according to the evaluation criteria of the job opening and the applicable
internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative
issuances and guidelines. Applicants must provide complete and accurate information
pertaining to their personal profile and qualifications according to the instructions provided in
inspira to be considered for the current job opening. No amendment, addition, deletion,
revision or modification shall be made to applications that have been submitted. Candidates
under serious consideration for selection will be subject to reference checks to verify the
information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time)
on the deadline date.