Humanitarian Access Adviser

IOM , Bangladesh
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Job Summary

Job Description

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. External female candidates:

  3. Candidate from the following non-represented member states:

Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Djibouti; Fiji; Gabon; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.


Following escalation of violence in Rakhine State, Myanmar, on the 25 August 2017, over 740,000 Rohingyas have fled across the border into Bangladesh, resulting in a severe humanitarian crisis. The International Organization for Migration (IOM), in support of the Government of Bangladesh, has been mandated to support coordination of humanitarian activities in Cox’s Bazar, alongside United Nations High Commissioner for Refugees (UNHCR) and the United Nations (UN) Resident Coordinator, as Strategic Executive Group (SEG) Co-Chairs.

The Inter-Sector Coordination Group (ISCG) Secretariat supports this function for the Rohingya refugee response, providing coordination and information management services to operational agencies responding to the refugee crisis. The ISCG Secretariat is an inter-agency team, staffed with contributions from IOM, UNHCR, World Food Programme (WFP), United Nations Children's Fund (UNICEF), as well as other agencies.

Under the overall guidance of the SEG Co-Chairs, administrative supervision by the Chief of

Mission (CoM) of IOM Bangladesh, and direct supervision of the Senior Coordinator for the Rohingya refugee crisis response (ISCG Senior Coordinator), the successful candidate will lead humanitarian access coordination both in the field and in Dhaka to ensure improved access outcomes for humanitarian actors.

The successful candidate will initially be based in the ISCG Secretariat Office located in Cox’s Bazar, with frequent travel to Dhaka.

Core Functions / Responsibilities:

Setting up architecture for humanitarian access coordination

  1. Support the sharing of information and evidence between the non-governmental organization(NGO) community, ISCG Secretariat, SEG Co-Chairs and other UN agencies, development partners, donor community and Government counterparts, with the goal of improving humanitarian access and resolving constraints.

  2. Support the establishment of a framework for sharing consistent information with external stakeholders, in particular the Government, respecting data privacy considerations and domestic and international legal frameworks jointly with the ISCG Secretariat staff. To this end ensure that necessary access monitoring tools and data remains available, including: (a) Incident report database, under development by ISCG Secretariat; (b) FD7 and Visa issues database, collected by NGO Platform; (c) Analysis on the impact of the access issues in the camps; (d) Trend analysis over a period of time.

  3. Consult key stakeholders on the coordination mechanisms necessary to ensure best possible information sharing for access. As a result of the consultations, possibly convene and chair a Humanitarian Access Group (HAG) in Dhaka with participation from core stakeholders including the NGO Platform, selected SEG members, UN agencies and donors.

  4. Strengthen the continued leadership of the SEG Co-Chairs and coordination role of the ISCG Secretariat in driving access issues, and closely liaise with other core Secretariat staff to ensure ownership and participation.

Government Liaison and Capacity Building

  1. Working closely with the ISCG Senior Coordinator and ISCG Government Liaison Officer in Cox’s Bazar, and SEG Co-Chairs in Dhaka.

  2. Support the facilitation of dialogue and access through meetings and other exchanges between the NGOs and key government counterparts, where shared concerns can be discussed.

  3. Support Government counterparts, especially NGO Affairs Bureau (AB) on the standardization and streamlining of templates and formats, in line with National Task Force (NTF) decisions to enable efficient and effective NGO operations.

  4. Support ongoing stakeholder mapping and a strengthened focus on line ministries, Division-level Government and other actors.

External Communication

  1. Support the development of strategic messaging to address underlying policy challenges and a dissemination plan jointly with the NGO Platform, the ISCG Secretariat and the SEG.

  2. Working with the ISCG Senior External Relations Officer, support the establishment of a common media strategy focused on positive elements of NGO presence, in particular, at the district level with other stakeholders working on strategic communications.

General Duties

  1. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in Social Sciences, Economics, International Relations, Political Science, Physical Sciences, Engineering or a related field from an accredited academic institutions with seven years of relevant professional experience; or

• University degree in the above fields with nine years of relevant professional experience.


• Experience in the field of humanitarian/post conflict recovery affairs, knowledge on global policies and guidelines related to humanitarian/recovery affairs and humanitarian reform;

• Experience working in implementation and delivery of humanitarian/recovery projects at the field level is a must;

• Experience working in complex settings that requires sound judgment, and operational flexibility;

• Previous experience in a similar capacity with humanitarian agencies, in particular the UN, preferred.


• Ability to write and speak clearly and concisely in English.

• Strong computer skills.

• Proven high-level representation skills, such as speaking at meetings and providing situational analysis.

• Proven capacity to work effectively in small teams.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Bengali, Spanish and/or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.



Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.


• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.