Monitoring and Evaluation (M&E) Officer, SCOPE

World Relief, Nairobi, Kenya
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Job Summary

Job Description

Implemented by World Relief in Haiti, Kenya, Malawi and South Sudan, the USAID funded SCOPE project seeks to use and improve existing private and public health systems, working with health service providers to co-train community health actors and strengthen policies to improve access to services. SCOPE increases demand for services by training mothers and caretakers on preventative health measures and health seeking behavior change. SCOPE provides this training through some of the most trusted voices in the community: religious leaders and neighbors and will improve advocacy efforts at various levels of the Ministry of Health through strong local partners -- churches, religious networks, and Christian Health Associations. These local partners are essential for SCOPE’s collaboration, learning, and long-term sustainability.


Reporting to the Country Program Manager, the SCOPE M&E Officer is responsible for the implementation of in country monitoring and evaluation activities. She/he utilizes the Collaboration, Learning and Adaptation Approach to continually assess project progress and facilitate adaptive learning and data-driven decision making, participates in the development and implementation of M&E strategy and tools. She/he ensures quality and timeliness of monitoring and evaluation data in alignment with MEL plan, and liaises with external stakeholders to ensure effective engagement around M&E. Trains and supports staff in the M&E function. S/he will ensure that there is consistency in the objectives and success indicators of the program and will spearhead the development and timely delivery of relevant reports against outcomes.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Oversight of M&E Function:

  • Oversees all aspects of in country M&E function with input from SCOPE Project M&E Technical Advisor
  • Facilitates ongoing reflection meetings to promote “Pause & Reflect” and learn from monitoring and evaluation data
  • Presents data to internal and external stakeholders to share lessons learned
  • Participate in quarterly meetings with global project team to assess and learn from global trends

M&E strategy and tools design and implementation:

  • Participate in MEL planning and design process
  • Contribute to Community of Practice with global project team
  • Develop and test Open Data Kit tools
  • Securely manage project database and records

Oversight of quality and timeliness:

  • Prepare quarterly reports that meet donor requirements
  • Perform regular data quality assessments
  • Submit accurate data in organizational metrics portal
  • Dis-aggregate data by age, sex and disability

Relationships with local stakeholders:

  • Provide support to performance evaluation process in collaboration with USAID Mission, global leadership team, and the external evaluation team
  • Work with global leadership team and external consultant to ensure effective evaluation
  • Facilitate joint monitoring with MOH and/or USAID Mission
  • Solicit and incorporate feedback from stakeholders on project progress according to monitoring and evaluation data
  • Prepare and present findings at learning summits and conferences

Support capacity building for project staff:

  • Train and supervise enumerators and staff in data collection
  • Train key staff in M&E plan, system, and data collection methodology
  • Work with project staff to promote data visualization and data-driven decisions at the community level
  • Collaborate with project manager and staff to ensure data informs project management and decision-making.


Education and Experience:

  • Bachelors or Master’s degree in statistics, demographics, public policy, international development, public health, or a related field. Master’s degree or Bachelor plus an advanced certificate in M&E or statistics preferred.
  • Proven success in designing, implementing, and operating project M&E systems from project initiation to closeout stages.
  • Minimum of (3) years of professional experience in a senior M&E position responsible for implementing M&E activities of an international development project. Experience with USAID or another publicly funded project preferred.
  • Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and/performance monitoring plans and tools.
  • Knowledge and experience with qualitative and quantitative data collection and analysis
  • Experience in planning and managing surveys.
  • Experience developing and refining data collection tools, including using Open Data Kit for mobile data collection
  • Experience with data quality assessments and oversight.
  • Experience managing and providing ongoing training to field staff on M&E.
  • Experience liaising with external stakeholders
  • Experience in working with international organizations and a good knowledge of NGOs and other local development agencies will be considered an asset


Core competencies:

  • Strong commitment to World Relief’s Values
  • Excellent written and oral English skills required.
  • Good team working skills
  • Effective networking skills
  • Experience and capacity in institutionalizing M&E systems and standards.
  • Strong experience with data collection, management, analysis and report production.
  • Considerable work experience and capacity to collaborate with partners at multiple levels,
  • Excellent computer skills including Microsoft Office Suite, including knowledge of common statistical software packages, health information technologies and software applications, relational database systems and web technologies.
  • Spoken and strong writing skills to prepare reports, promotional materials and oral presentation
  • Proven ability to work effectively in a team environment with both technical and non-technical staff.
  • Excellent inter-personal and inter-cultural skills.
  • Excellent training and M&E capacity building skills.
  • Ability to adhere to the rules and regulation of WR.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
  • The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
  • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
  • The employee frequently is required to sit, reach with hands and arms, talk and hear.


  • General office setting, 40% field experience, including too fragile environments
  • Great lengths of time working on the computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or skype meetings may be required.
  • Year-end archiving activities involve repeated lifting and bending.
  • Physical, emotional and intellectual demands
  • Equipment used: Employee computer (desktop or laptop), printer, and copier.
  • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.