Organizational Development Expert

Palladium International, Kabul, Afghanistan
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Job Summary

Job Description

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orien tation, veteran or marital status. Afghanistan has made significant progress in improving its health indicators since 2003. The key to the success has been the introduction of the basic package of health services (BPHS) and the Essential Package of Hospital Services (EPHS). Despite the achievements, quality of secondary and tertiary care at hospital level remains weak. The MoPH conducted an assessment of environment for introduction of healthcare accreditation system in Afghanistan in 2013 which showed that the country was ready to initiate steps for establishment of healthcare accreditation in Afghanistan.

Accreditation is the achievement of optimal and achievable quality standards and is usually a voluntary process. According to the International Society for Quality in Healthcare (ISQua), accreditation is “A self-assessment and external peer assessment process used by health care organizations to accurately assess their level of performance in relation to established s tandards and to implement ways to continuously improve the health or social care system.”

The Afghanistan Ministry of Public Health (MoPH) developed a strategy on establishment of a national healthcare accreditation system in Afghanistan in 2014, followed by development and submission of a healthcare accreditation proposal to H.E. the President’s office in 2017. The proposal was subsequently approved for implementation. The MoPH is now working with the Ministry of Finance to prepare for implementation of a three-year workplan, by first hiring the core staff for the healthcare accreditation organization.

The national healthcare accreditation system, which will cover public (both civilian and military) and private health facilities, will be established in three phases:

  • Phase One: Collation of what has been done and building the foundation of the system;
  • Phase Two: Establishing the Healthcare Accreditation Agency;
  • Phase Three: Scaling-up from Kabul to the rest of the country and strengthening the system for sustainability.

The MoPH is looking for a qualified international expert on organizational development to support the newly established Afghanistan healthcare accreditation organization to establish administrative foundation for the organization and help with capacity development of the organization.

The consultant will support the ANHAO to develop administrative documents as well as assess the capacity of ANHAO and develop a capacity development plan for the staff and the organization. The organizational development activities will meet the International Accreditation Programme (IAP) of the International Society for Quality in Healthcare (ISQua)

Specifically, the consultant will undertake the following:

  • Support the development/finalization of strategic and administrative documents such an operational plan, an HR development plan, and a business/ marketing plan and risk management plan;
  • Support development of a communication plan;
  • Support the development of incentive scheme for healthcare facilities working to achieve accreditation;
  • Conduct individual and organizational capacity assessments of the ANHAO and develop an individual and organizational capacity development plan;
  • Provide training and capacity development for the ANHAO based on the identified needs;
  • Establish communication with ISQua and support ANHAO in submission of application for obtaining accreditation of ISQua for the organization.
  • Bachelor’s or Master’s Degree in Public Health, Public Administration or other related fields;
  • At least 5-7 years of experience in organizational development in international context, particularly in developing countries;
  • Experience of working with a similar accreditation organization an asset;
  • Strong interpersonal skills;
  • Fluency in English language.

Level of Efforts (LoE):
The Consultant will work for 45 working days over 6 months period. The proposed starting date is April/May 2019.