Program Coordinator, N'Djamena, Chad

Lutheran World Federation , Chad
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Job Summary

Job Description

Status: Single Posting

Starting Date: January 2021

Duration of Contract: three years (with possibility for extension)

Lutheran World Federation (LWF) World Service

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world.

A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard-to-reach areas. Our work is people-centered and community- based. Above all, we work with the most vulnerable, and in order to claim and uphold their rights, we engage proactively with local government and community structures.

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Basic Purpose

The LWF is one of the biggest implementing partners of the UNHCR in Chad. The Program Coordinator (based in N’Djamena, with frequent travel to field locations in the south and eastern part of Chad) shall be responsible for coordinating the LWF World Service response implementation, and report to the Country Representative for carrying out of his/her duties.

This is a senior position, member of the Country Management team, which requires effective diplomacy, critical and analytical skills, facilitation and communication skills, representational and reporting skills. Fluency in French and English is a condition for this post. Guided by the Memorandum of Understanding signed between LWF and the Chadian government on 29 April 2019, which provides strategic direction, the purpose of this position is to provide leadership and overall program management and coordination.

Required qualifications

University degree in a relevant field.

Strong leadership, conceptual and analytical skills

Demonstrated organizational and management skills

Team-oriented and flexible

Excellent communication skills


Knowledge and Experience

Proven working experience at management level in humanitarian assistance or development-oriented programs within an international environment, preferably with faith-based and/or non-governmental organizations.

Knowledge and experience of cooperation with United Nations, governmental agencies and international development stakeholders in the fields of humanitarian assistance (refugee response), advocacy and human rights, and sustainable development are essential.

Knowledge of the LWF would be an advantage.

Experience in donor relations.

Previous experience in successfully managing teams.

Minimum 5 years of relevant professional experience.

Language Skills

French: Advanced (written, spoken)

English: Advanced (written, spoken)

Arabic: would be an asset

LWF Core Skills

Analytical thinking – Advanced level

Initiative – Advanced level

Leadership – Expert level

Achieving results – Expert level

Accountability – Expert level

Working effectively with others – Advanced level

LWF Functional Skills

Project management: Expert level

PMER: Advanced Level

Communication: Advanced Level

Training / Capacity Building: Expert Level

Stakeholder Management: Advanced Level

People Management: Expert Level

Main duties


To be responsible for a good coordination of various LWF Chad programs and projects ensuring that implementation is managed in a professional and competent way.

To be a member of the LWF Core Management Team (CMT) in the country and as such responsible for ensuring that the LWF Country Representative is provided with timely and professional advice on all program related matters.

To efficiently work together with direct supervisors and regional and Geneva based thematic focal points.

To directly supervise seven (7) program staff. To provide leadership, strategic direction (based on the new LWF Chad country strategy 2019-2024) and support to the teams with close to 400 staff all together. This includes reviewing work plans and participation in appraisal and staff development processes, and requires regular visits to the field offices.

To ensure that LWF Staff Code of Conduct is known and followed by all staff and visitors.


To be responsible for the professional implementation of activities, in accordance with the relevant project agreements with related agencies and back donors.

To assess and identify staff needs in the LWF Chad Program ensuring that all projects have qualified staffing in place for successful implementation.

To ensure that comprehensive and clear orientation, briefing and induction programs for all staff are developed and implemented.

To ensure that quality project proposal development, reporting and other project documentation are produced using staff participation and in accordance with relevant requirements.

To ensure that planning, monitoring and evaluation of projects are conducted in line with the donor requirements and respecting the deadlines. To guarantee standardized practices and approaches in monitoring and evaluation in the Country Program.

To ensure high quality and accountability in all program activities of LWF Chad. To support and develop the coordination with Country Program departments (i.e. Finance, Logistics/Procurement and HR/Administration).

To work closely together with local partners and provide capacity building where possible.

To liaise and closely collaborate with stakeholders in the country like government, UN agencies (UNHCR, OCHA, WFP), donors, INGOs, related agencies and others.

To ensure efficient internal communication to keep the LWF program teams updated and informed.

To act as a national security focal point ensuring appropriate security management in LWF Chad.

To be responsible that the LWF Chad Program Security Plan and protocols are updated and followed, including staff and visitor training and briefing.

Carryout any other relevant duties as assigned by the supervisor or the Country Representative.

Applicants are required to uphold the core values of our organization.