PSS Supervisor

IDA , Gaziantep, Turkey
 IDA  logo
Job Summary

Job Description

  • Direct supervision on PSS workers and case managers while providing individual or group psychological support such as counseling and support groups to the beneficiaries.
  • Diagnose and select the specific cases that need case management and refer them to the case manager with direct supervision and follow up of these cases.
  • Refer some special cases to higher level of psychological management such as specialized psychological or medical services.
  • Closely monitor and document the psycho-social recovery of cases referred by the case workers.
  • Based on the need, providing debriefing and self-care support to PSS staff.
  • Produce and maintain accurate records of the beneficiaries.
  • Write technical reports on specific cases identified during the individual psycho-social support sessions.
  • Case files and technical reports must be archived in locked and secure location; access to them should be restricted.
  • Set up a monitoring system to evaluate the effectiveness and the impact of the planned individual and group psycho-social support intervention programs on the beneficiaries., authorized protection program staff.
    Write monthly report to the project manager.
  • Attend all the program related meetings.
  • Raise the capacity of the PSS team and provide technical trainings
  • Complying with IDA Code of Conduct and PSEA (Prevention of Sexual Exploitation and Abuse) Policies


  • Certificate of Psychology, Sociology or any other related field
  • At least 3 years work experience
  • Ability to work independently and responsibly
  • Attendance of pre-training on psycho-social support, case management and PFA
  • The capacity to deliver trainings and workshops
  • Ability to work independently and responsibly