Request for Quotation Consultancy: Youth Programme Evaluation - Camps RFQ/JDFY/2020/132 (NRC Jordan

NRC , Amman, Jordan
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Job Summary

Job Description

Terms of Reference

1. Consultancy assignment background

The Norwegian Refugee Council (NRC) is a non-profit organization registered with the Ministry of Interior of Jordan since 2008 and operational in Jordan since 2012. Since 2012, NRC has worked to build the resilience of Syrian refugees and Jordanian communities that host them. NRC supports vulnerable refugees and Jordanians in north and central Jordan and Azraq and Zaatari camps. In Jordan, NRC provides services in the following sectors: Shelter, Education, Youth, Basic Needs, Livelihoods and Information, Counselling, and Legal Assistance (ICLA).

Jordan is home to over 1.4m youth and 70% of the population is under 30 years old1. This ‘youth bulge’ creates challenges in provision of youth services and meeting socio-economic needs, but also presents a potential ‘youth dividend’ to support Jordan’s development. 75% of Syrian refugees in Jordan are below 35 years old2. Both Jordanian and Syrian youth are affected by economic and social challenges stemming from inequality in access to education, high levels of youth unemployment (39%)3 and from a transition gap between education and employment. The two most important factors quoted by young people as affecting their wellbeing are access to education and livelihoods opportunities4. Syrian and Jordanian youth also place a strong emphasis on community service and civic participation and show interest and motivation to effect change5. However, overall youth participation in civil society in Jordan is low6. Despite these challenges, youth in Jordan demonstrate the potential to build and purse their aspirations and are eager to positively contribute to their communities.

In order to respond to this situation, the NRC Youth Programme in Jordan supports young people gain skills and build relationships to pursue a variety of pathways including social engagement and volunteering, livelihoods, and further study.

As of January 2020, there are 123,260 Syrian refugees in Azraq and Zaatari camps, of which 29,959 are aged 15 to 32 in Zaatari and 8,492 in Azraq. The last external evaluation of programme underwent took place in 2015 and there have been major contextual and programmatic changes since. Changes include for example the establishment of an additional centre in Azraq camp as well as the easing of regulations on work permits and HomeBased Businesses. There have also been some significant structural developments to the programme, including the redesign of learning pathways, the introduction of more advanced learning levels, the introduction of certification and the establishment of new partnerships. The youth centres were established with funding from the Norwegian Ministry of Foreign Affairs (NMFA) and the Swedish International Development Cooperation Agency (SIDA) and are funded by NMFA, SIDA and UNICEF.

The evaluation aims to learn more about the impact of the current programme on young people as well as the effectiveness and relevance of activities given the contextual changes in the camps. This learning will contribute to shaping the upcoming multi-year Core Competency strategy that the team will design in Q3 of 2020.

2. Objectives and scope of work


The main purpose of the evaluation is to support programme learning and provide guidance for future programme direction and strategy at the Jordan level and to feed into global programme development for adolescents and youth more widely in NRC. In addition, the evaluation should be an opportunity for NRC to be accountable to beneficiaries, partners and donors.

The primary user of the evaluation is the programme and management team in Jordan who will directly utilise the evaluation findings to adjust programme implementation, improve quality and to guide the future direction of the Programme. Findings will be shared with young people and community members, who will also be part of the programmatic response. In addition, the Education and Livelihoods Core Competency teams in HO may use the findings to inform and feed into ongoing global and national youth programme development.

Secondary users include the MERO regional office and NRC Education Staff in the region. Tertiary users include partners, donors, and other stakeholders. The findings and conclusions of the evaluation will be shared with these actors.

Scope of work

The work will evaluate the youth programme in support of Syrian refugee youth, which has been implemented in Zaatari since early 2013, and Azraq since early 2015. The evaluation will focus on the period between Jan. 2019 – to date and will employ qualitative and participatory methodologies.

Lines of Inquiry

· The evaluation will look to answer the following questions:

· To what extent is the current programme design and implementation appropriate to the needs of Syrian refugee youth in the context of Azraq and Zaatari camps in Jordan?

· Is the programme perceived to be relevant by young people and communities in Azraq and Zaatari camps in Jordan?

· Is the programme reaching the right people in response to inclusion, gender, and disability needs?

· Does the programme strategy and theory of change reflect actual impact and outcomes on the ground?

· How has the programme improved the lives of young people, local community volunteers, and the broader community?

· To what extent is the programme’s response to COVID-19 seen as relevant and appropriate by the young people?

· To what extent is the Level 3 component of the programme a viable and scalable approach, and what is the potential for cost recovery?

· Does the programme strategy include relevant and adequate sustainability measures?

· Do young people feel they have a space to voice their opinion within the programme, and how could youth participation be improved?

· What value have partnerships added to the programme and what are some principles of good partnerships?

· What has been the role of advocacy, coordination and representation in the programme and how can it be improved?

It is anticipated that the questions and sub-questions would be further refined by the consultant in collaboration with NRC upon commencing the consultancy.


The work will take place over a period of approximately 4 months including 59 working days for the consultant. An additional 20 days are scheduled throughout the period for NRC review of deliverables. The consultant if free to undertake this work on days of their choosing but field work should take place on Jordanian working days (Sun – Thurs) and coordination calls and discussions with the Jordan team would also need to be scheduled during the Sun – Thurs working week.

All the outputs should be delivered by end of April 2020. An exact timeframe can be established once the consultant/s are selected.

Important Note :

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