Senior Operations Manager - Infrastructure
Govt. Australia , Bangkok, Thailand
The Department of Foreign Affairs and Trade (DFAT) is inviting applications for a Senior Operations Manager which is a full-time position, classified at Level 6 (LE6). Reporting to the Counsellor (Development) at the Australian Embassy in Bangkok, the position will support Australia’s newly established Southeast Asia Economic Governance and Infrastructure Facility (SEAEGIF). The closing date for applications is Monday, 14 September 2020, 4.30pm (Bangkok time).
A Position Description setting out skills and specifications for each position is attached. For further information about SEAEGIF, see: .
Important Notice: Applicants must provide a brief written Statement of Claims to show their suitability. The Statement of Claims forms the most important part of the application, as this information, together with the resume, will be used to shortlist applicants for further consideration for the vacancy. There is no need for a covering letter.
In addressing each criterion of the position for which you are applying (see below) please ensure you provide example(s) based on previous experience where available, to demonstrate your capabilities.
Senior Operations Manager
Proven experience in corporate administration and contract management, including performance, financial and risk management – ideally with experience in managing complex aid agreements and arrangements.
Strong communication and negotiation skills in written and spoken English and Thai.
Demonstrated ability to identify priorities and work autonomously to manage complex tasks, resolve issues and deliver quality outcomes.
Experience working collaboratively in a cross-cultural team environment to deliver against team objectives under tight deadlines.
Demonstrated ability to develop strong relationships across a broad range of stakeholders and to leverage these relationships to deliver outcomes.
Senior Operations Manager
Work Level Classification:
THB 82,681 per month
Department of Foreign Affairs and Trade (DFAT)
Date of Commencement:
As soon as possible
Two years and six months
Place of Work:
Australian Embassy, Bangkok
Employment will be subject to satisfactory medical and police/security checks. The actual start date will be confirmed following the outcome of the police checks, which will be carried out in Thailand, Australia, any country where the successful candidate is a citizen, and any country where the successful candidate has resided for 6 months or more in the past 5 years. Please note that costs for a police check in any country other than Thailand must be met by the successful candidate.
For prospective expatriate employees, please note that all costs associated with the employee’s relocation to and stay in Thailand, including visa fees, are the employee’s responsibility. The Embassy can provide limited assistance to the employee and immediate family members (spouse and children) requesting Thai visa(s) and permit to stay. It is the employees’ responsibility to obtain the relevant documents and ensure that they are in compliance with immigration regulations that relate to their employment with the Embassy in Thailand. Prospective applicants are advised to check their eligibility for a visa and investigate living conditions and costs. In considering this position, applicants should make themselves aware of the Australian taxation arrangements for Australian citizens working overseas.
Please note that only ELIGIBLE applications will be considered, and only short listed candidates will be contacted for interview and provided with feedback on the selection process, on request.
Department of Foreign Affairs and Trade
Senior Operations Manager - Infrastructure
REPORTS TO (TITLE)
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing its prosperity, delivering an effective and high quality overseas development programme and helping Australian travellers and Australians overseas. DFAT provides foreign, trade and development policy advice to the Australian Government. It also works with other Australian government agencies to drive coordination of Australia’s global, regional and bilateral interests.
About the position
With limited direction, the Senior Operations Manager works to established policies and procedures (including the SEAEGIF investment framework see: to oversee the day-to-day management of Australia’s Southeast Asia Economic Governance and Infrastructure Facility (SEAEGIF). The position provides high-level advice on operational issues, including corporate (finance/budget/risk) and aid program management; and supports senior management with effective resource management and program delivery. This position works closely with world-class infrastructure experts and builds professional networks across the region.
The key responsibilities of the position include, but are not limited to:
- Working with the Senior Program Manager, manage SEAEGIF agreements including preparing tender documentation, managing selection processes and overseeing contractor performance, service agreements and deliverables.
- Monitor and analyse budget and expenditure patterns including to identify potential risks or problems then recommend and implement remedial solutions.
- Coordinate risk assessment and management activities for SEAEGIF including maintaining risk registers and implementing risk mitigation and management strategies.
- Oversee programs to ensure compliance with DFAT policies including on gender, environment, resettlement, disaster risk reduction, fraud, counter-terrorism, child-protection and disability.
- Working with the Senior Program Manager, conduct performance reviews of SEAEGIF to ensure compliance with the DFAT Investment Quality Framework.
- Provide high-level support to the governance of SEAEGIF, including preparation of agenda, papers and event management of regular board meetings.
- Develop and strengthen strategic relationships across a broad range of SEAEGIF stakeholders in Bangkok and across the region to ensure the delivery of effective, cohesive program management.
- Manage the procurement of qualified independent expert services to undertake potentially sensitive reviews and evaluations of SEAEGIF and its activities, ensuring complex procurement and contract management processes comply with regulations and requirements.
- Facilitate Australian participation in SEAEGIF partnerships and events.
- Coordinate human resource, record management and other administrative matters with DFAT corporate areas.
- Contribute to program improvement strategies by proposing and facilitating innovation initiatives
- Proven experience in contract management, including performance, financial and risk management and administration of complex aid agreements and arrangements.
- Demonstrated professional / technical qualification or specialist expertise, knowledge or experience in corporate administration or contract management.
- Strong communication and negotiation skills in both written and spoken English and Thai.
- Experience working collaboratively in a cross-cultural team environment to deliver against team objectives under tight deadlines.
- Demonstrated competence with computer software including Microsoft Word and Excel.
- Demonstrated knowledge or experience in disaster risk reduction and climate change and/or gender equality and social inclusion issues would be an advantage.
- Demonstrated experience in DFAT’s aid management policies, processes and systems would be an advantage.
- Demonstrated knowledge or experience in infrastructure development, disaster risk reduction, climate change and/or gender equality and social inclusion would be an advantage.
- Personal attributes
- Ability to work autonomously under limited direction to manage complex tasks, resolve issues.
- Ability to develop relationships and work collaboratively in a cross-cultural team environment to deliver against team objectives under tight deadlines.