Childcare Business Counselor

IRC , South Dakota, United States
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Job Summary

Job Description

The Childcare Business Counselor will support the IRC Small Business Development Program. The Childcare Business Counselor is responsible for the day-to-day administration of the Refugee “Assistance to Childcare Entrepreneurs” (ACE) Project and the new Family Child Care (FCC) Business Provider - Train the Trainer program within the context of the IRC’s CFO. This position will play a lead role in interactions with family child care businesses in Farsi/Dari communities, providing services directly and acting as a bridge to early learning quality improvement at Southwestern College.

Major Responsibilities:

• Assist in the outreach and recruitment of program participants; screen and assess interested City of San Diego residents for program eligibility and participation;

• Conduct monthly program orientations in collaboration with Women’s Business Counselor;

• Conduct detailed eligibility review and enrollment of clients;

• In the Spring 2021 semester, attend Southwestern College’s Child Development training with IRC clients to serve as a bridge to early learning quality improvement;

• Develop the institutional knowledge to provide oNGOing entry-level, non-threatening, easy to access, and interactive learning sessions around relevant early childhood development topics;

• Provide one-on-one technical assistance to eligible and enrolled refugee clients in obtaining the State of California family childcare license and in starting a licensed family childcare business;

• Provide remote/classroom-based family childcare and microenterprise trainings to eligible and enrolled refugee clients and coordinate with external instructors and/or interpreters as required;

• Coordinate stipend disbursements with the Finance Coordinator;

• Provide oNGOing twice monthly post-licensing trainings in collaboration with the Women’s Business Counselor and oNGOing post-licensing technical assistance;

• Enter relevant program activities (trainings, technical assistance touchpoints, stipend disbursements) into database system;

• Participate in regular meetings with the Asset Building Program Supervisor and other CFO staff;

• Other duties as assigned.


• Undergraduate degree in business or related field; business experience in lieu of formal business education is acceptable;

• 1+ years experience with microenterprise development or operation of a small business; or other related experience;

• 1+ years experience in the non-profit sector strongly preferred;

• Prior experience working with refugee and immigrant entrepreneurs is desired;

• Knowledge and experience with an array of business topics, including marketing, management, financing, and entrepreneurship;

• Familiar with business software and technologies, especially low-cost online marketing strategies;

• Excellent organizational skills;

• Strong written and verbal communication skills, including ability to make presentations;

• Proficiency in Farsi/Dari/Pashto required;

• Ability to work independently, be a self-starter and maintain responsibility for multiple tasks.

Working Environment:

• Standard, professional office environment; full or partial remote delivery of services while IRC offices are closed due to CV-19; reliable internet at home required;

• Regular travel to off-site locations is required;

• Offices hours are scheduled as Monday-Friday, 8:30am-5pm; some evening and weekend events required;

Access to a reliable vehicle to travel regularly throughout the service delivery area.