Country Director

DRC , South Sudan
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Job Summary

Job Description

RC has been providing relief and development services in the Horn of Africa since 1997. Using a human rights framework, the DRC East Africa and Great Lakes (EAGL) operation focuses mainly on people who are affected by displacement, including refugees, internally displaced, and migrants in Burundi, Ethiopia, Djibouti, Democratic Republic of CoNGO, Kenya, Somalia, South Sudan, Tanzania and Uganda. The EAGL Regional office also supports non-operational initiatives, focusing on mixed migration issues, civil society engagement, and advocacy and policy initiatives related to displacement.

Danish Refugee Council (DRC) is a leading protection agency and has, in conjunction with our specialist unit, Danish Demining Group (DDG), been operating in South Sudan since 2005. Our mandate is to promote and protect durable solutions to conflict and displacement affected populations on the basis of humanitarian principles and human rights. DRC is implementing a multi-sector response to support Sudanese refugees, IDPs and host populations both within established camps and in surrounding counties – with projects and activities being tailored according to needs and gaps in the local contexts. DRC has operational bases in Maban, Melut, Malakal, Fashoda, Rubkona and Pariang Counties, supported by a country-office in Juba. The DDG specialist unit supports DRC activities in these locations with Mine Action and Armed Violence Reduction activities, as well provides a roving country wide capacity. Total annual turnover is approximately 20 million USD employing 55 expatriate staff members and 450 national staff.

About the role

The CD’s prime objectives will be to provide leadership and strategic management with a view to position DRC as the leading INGO in South Sudan on protection of displaced populations and the promotion of durable solutions, oversee the strengthening of DRC’s programme development, quality and accountability framework and be a proactive partner in the wider regional strategic and programme development processes.


Direct managerial oversight, governance *and support: E*nsure that the SMT and Area Managers have clear and realistic performance-based management goals. Tasks include:

  • Direct line management of Heads of Programmes, Head of Support Services, Country Safety Coordinator and Area Managers.
  • Support Area Manager to establish good management support for their teams;
  • Provide on-going support and coaching, and ensure that staff has the necessary capacity to fulfil their responsibilities.
  • Support effective and transparent governance of the DRC operations in South Sudan across the Senior Management Team and other governance/leadership structures.

*Programme Strategy:* To develop and update the South Sudan programme strategies and linkages with South Sudanese hosting countries within DRC/DDG’s overall regional and global strategic frameworks. Tasks include:

  • Keeping abreast key conflict and displacement trends in the region impacting the country;
  • Identifying key developments and trends in refugee and IDP response in countries and positioning the organisation to best deal with these
  • Ensure that the key regional and global frameworks are contextualised and applied in the country program context and ensure that staff understand these,
  • Leading a consultative process for country level strategy development,
  • Leading the South Sudan annual programme portfolio analyses and review process
  • Playing a key role in fundraising and donor contract management.

*Quality and Accountability:* To be responsible for ensuring that programmes comply with the organisational quality and accountability commitments. Tasks include:

  • Ensure that the Operations and Programme Handbooks are utilized throughout all offices,
  • Promote accountability concepts and practices.
  • Supporting Area Managers in ensuring that programmes are delivered to a high standard and that DRC systems and processes enable them to operate effectively to do so

*Safety and Security:* To hold overall responsibility for ensuring that South Sudan programmes are delivered in a safe and secure manner. Tasks include:

  • Working with DRC’s Regional Security Advisor and South Sudan safety specialists to ensure that all EAGL security management protocols and procedures are updated, made locally relevant and applied consistently,
  • To be overall responsible for ensuring security analyses is being done collectively and regularly,
  • Ensuring compliance with risk mitigation against corruption, fraud and diversion.

*Representation, Coordination and Stakeholder management:* To ensure that DRC/DDG maintains excellent and productive relations with all key stakeholders, especially beneficiaries, local authorities, the humanitarian community and donors. Tasks include:

  • Representing DRC/DDG at relevant and senior forums/ meetings,
  • Ensuring other staff are appropriately representing DRC/DDG at relevant forums/ meetings,
  • Maintaining agreed profile of DRC/DDG at country level,
  • Conducting regular stakeholder analyses to ensure that DRC/DDG has good understanding of dynamics/ relationships,

  • Engaging in, and where effective, leading coordination processes amongst key stakeholders.

*Advocacy and communication:* To lead the South Sudan advocacy in all DRC/DDG key messages. Tasks include:

  • With Regional Office to prepare and implement an advocacy and communication strategy,
  • Guiding staff to advocate clearly, appropriately and strategically.

*Financial accountability:* Ensure that the different programmes deliver financial accountability. Tasks include:

  • Playing an active and coordinating role in linking finance teams with the Regional finance teams, and financial management itself,
  • Ensuring that financial systems are followed by FOs and that financial reports submitted are accurate,
  • Ensuring the finance and programme teams have a productive engagement.

About you

Experience and technical competencies

  • At least 8 years’ management experience, as head or senior member of humanitarian or development programme/organisation; at least four years in East Africa region

  • Demonstrated experienced with conflict related displacement issues

  • Good communicator and proven diplomacy with all types of stakeholders

  • Proven commitment to accountable practices and knowledgeable of quality assurance systems

  • Hands on experience in managing staff in insecure and remote locations with strong human resource management skills in general.

  • Experience of managing budgets and multiple donor contracts

  • Demonstrated experience in donor contact, fundraising and networking.

Education: University degree in relevant field; Masters preferred

Languages: Fluency in English (speaking, writing, reading) is essential

All DRC staff should master the 5 core competencies:

Striving for excellence: You focus on reaching results through the country team both to position DRC and ensure excellence in all deliverables.

Collaborating: You lead initiatives at country operation level by involving relevant parties and encouraging feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen to beneficiaries, staff and other stakeholders; and you communicate concisely and persuasively

Demonstrating integrity: You act in line with DRC’s vision and values and set a very clear standard for your country team members.


We offer

Contract length: 2 years

Level: D

Designation of Duty Station: Unacccompanied

Start date: 02 January 2021

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; 

. For questions regarding the vacancy please contact [contact person].

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.