Country Manager - THAÏLAND

HI , Thailand
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Job Summary

Job Description

Place: Thaïland (Mae Sot) Starting date: 15th of march

Length: 24 months Closing date for applications: 9th of February


“Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity”

Humanity & Inclusion (HI) is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Since the organisation was first founded in 1982, we have set up development programmes in more than 60 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.

The HI network is an organisation made up of a Federation (with 2 operational HQs in Lyon and Brussels), 8 national associations (Germany, Belgium, Canada, United States, France, Luxembourg, United Kingdom and Switzerland) and the HI Institute on Humanitarian Action. All these entities work concertedly to implement HI’s international aid and development mandate.

The Federation is responsible for implementing the network’s social missions in around sixty countries. It operates under the names “Humanity & Inclusion” or “Handicap International” depending on the country.

The national associations are known as “Handicap International” in continental Europe (Belgium, France, Germany, Luxembourg, and Switzerland) and “Humanity & Inclusion” in Canada, United Kingdom and United States. Each association has its own board of trustees.

HI is engaged in an employment policy in favour of disabled workers.

For further information about the association:



HI has been working in Thailand since 1984 and first focused its actions on the provision of mobility and assistive devices to Thai and Burmese landmine/EO survivors. Currently, HI implements projects focusing on 3 thematic areas along the Thai-Myanmar border:

  • Physical and functional Rehabilitation: provision of functional rehabilitation services for people with disability in five temporary shelters (Tak and Mae Hong Son provinces),

  • Disability and Social Inclusion (DSI): social inclusion of people with disability and mainstreaming disability into humanitarian services in five temporary shelters (Tak and Mae Hong Son provinces). A protection survey has been launched to identify specific risk faced by persons with disabilities, including women and girls, to revise current programming,

  • Explosive Ordnance Risk Education (EORE): raising awareness activities on the risk of mines and explosive remnants of war implemented in all nine temporary shelters (Tak, Mae Hong Son, Ratchaburi and Kanchanaburi provinces). Consideration is being given to revise HI EORE strategy to identify new / innovative impact assessment methodology and define a long-term exit strategy through identification, capacity building and handover to local organizations.

Main partners are other NGOs and CBOs active along the Thai-Myanmar border, with the local Thai authorities. The main challenge is the global drop of funds faced by all the NGOs which impact the quality and quantity of services delivered in the camps.

For 2021, the budget is estimated to 1 million Euros (Myanmar 2,7 million Euros).

To carry out the strategy and management of this mission, HI Thaïland is looking for his/her Country Manager for 24 months



Reporting to the Regional Programme Director, the country manager is responsible for representation of Handicap International and the implementation of all the organisation's activities in the country. The country manager represents HI’s interests with regard to compliance with the operational and strategic frameworks defined at the regional level, and contributes actively to their development.

· Contributing to the development and ensuring the implementation of the future operational strategy (StratOp), in coordination with the MyTh PD, and with a specific focus on the creative transformation of our approach and modalities in the Thai camps;

· Actively supporting the roll-out of the ROOTS model in Thailand and at the program level, with a specific attention on the future organogram and related changes, following the principles of modularity, flexibility and simplification;

· Ensuring HI representation based on the added value of our technical and methodological expertise and projects’ implementation;

· Monitoring the situation, communicating promptly and understanding timely, in coordination with the other actors, how to direct operations in case a massive repatriation takes place;

· Ensuring continuity of the quality and good partnerships (donors, stakeholders, INGOs etc…) in Thailand and Burmese camps. This entails to be actively engaged in relevant meetings and working groups;

Maintaining and ensuring good team dynamic within Thailand and with the program team based in Myanmar.

During 2021-2022, according to HI strategy 2016-2025, some reorganization « ROOTS » (Review of our Organization and Technical Schemes ) will be slowly deployed. This could led to some changes in Myanmar/Thailand internal organization and Country Manager will be involved in the process.



· You hold a master degree in social sciences, management development or management

· You have minimum 3 years' experience in managing international development projects or programmes combine with At least 2 years' experience of representation with donors and government authorities and one year experience in site/mission security management

· You master fundraising and have Good writing skills

· You show Leadership when managing a team as well as very good interpersonal communication skills

· You have a Good knowledge of development challenges related to situations of vulnerability



Thailand is experiencing a new surge of covid-19 cases since mid-December 2020. A countrywide State of emergency is in vigor until 28th February 2021 (it has been regularly extended since March 2020), with partial lockdown around Thailand. Access to Thailand for foreigners is challenging, with few commercial flights, compulsory visa and quarantine rule. Wearing mask is compulsory in public places in Thailand.


Humanitarian Access

Thailand has a long-standing history in receiving refugees from neighbouring countries even though Thailand is not a signatory to the 1951 Refugee Convention or its 1967 Protocol and does not have a formal national asylum framework. Myanmar refugees have been hosted on the Thai-Myanmar border for over three decades; currently, about 90,000 refugees live in nine temporary shelters.

Camp management is controlled by the Thai authorities, namely the Ministry of the Interior (MoI), in collaboration with locally appointed Ethnic Refugee Committees. The US is the largest donor with a general funds decreasing trend from institutional donors (especially the EU). 13 NGOs that are gathered under the Committee for the Coordination of Services to Displaced Persons in Thailand (CCSDPT) have been facing the challenges with funding cuts started in 2016. Food, non-food items, shelter, medical assistance, education, water and sanitation and other services continue to be provided by NGOs within the CCSDPT framework authorized by the Royal Thai Government, with UNHCR and other donors focusing on promoting an acceptable protection environment and filling certain gaps where possible.

In light of the political movements in Myanmar witnessed since early 2012 a UNHCR facilitated voluntary repatriation process is in place – with so far low achievement and low willingness of refugees to return. Advocacy for refugees to access a legal migrant worker status has started.

Safety and Security in Thailand

No specific restriction. Access to the camps is allowed through authorization from the Ministry of Interior. Main safety issues are related to road safety, street dogs, health (dengue, chikungunya, flue, pollution).

Standard of living

Mae Sot is a small district town in western Thailand a few kilometers from the Myanmar border. The living and working conditions are good and Mae Sot offers a wide range of facilities (banks, supermarkets, restaurants, bars, hotels, swimming pools in hotel and 2 cinema). Expats are not allowed to use motorbikes but HI vehicles with proper Thai driving license. Riding bicycle within Mae Sot is possible. Travel to other parts of Thailand from Mae Sot is by public transport mainly buses. Nearest cities: Chiang Mai 5 hours by bus; Bangkok is one hour by internal flight.

There is no international school in Mae Sot (only one school provides courses in English). International schools are in Bangkok or Chiang Mai.


At HI, the conditions offered are up to your commitment and adapted to the context of your mission. Particular attention is paid to health issues and your personal situation.
We offer an induction and training path adapted to our staff members and we have a HR policy oriented toward mobility and professional development.

· 24 months International contract **

· The international contract provides social cover adapted to your situation:**

o Unemployment insurance benefits for EU nationals**

o Pension scheme adapted to the situation of our employees: If you already have a personal pension scheme HI will contribute at the same level of your personal monthly contribution with a maximum of 272.53€/month ; If you do not have a personal pension scheme, we will open a private pension account with your contribution of 272.53€/month and a contribution of HI of the same amount**

o Medical coverage with 50% of employee contribution **

o Repatriation insurance paid by HI**


· Salary from 2972 € gross/month upon experience

· Perdiem : 566.07 € net/month - paid in the field

· Paid leaves : 25 days per year;

· R&R : according to the level of the mission Level 1: 1 day per month

· Position: open to families :

§ a child allowance of 100€ per month, per child (from the second child) paid in the field

§ Contribution to school registration fees for children over 3 years

§ Family-wide health coverage

· Payment for travel costs (air ticket & visa) and transport of your personal effects **

· Housing : individual taken in charge by HI**