Protection Officer

CTG, Tripolitania, Libya
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Job Summary

Job Description

job description

CTG OverviewCTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.

In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.Overview of positionMigration is part of the fabric of Libya. In December 2018, IOM’s Displacement Tracking Matrix assesses the number of migrants in Libya to be 663,445. UNHCR reports of 57,000 registered refugees in the country. The socio-demographic profile of migrants in Libya is varied, but with a majority of single male adults. 9% of the assessed migrants are children (both accompanied and unaccompanied). Migrants’ stay in Libya ranges from few days to few years and is mostly irregular (without the required documentation), though a minority of mostly Bangladeshis reside and work regularly in the country.

Libya is part of the Central Mediterranean migratory route, which starts in West and Central Africa and through Libya reaches the Italian shores and the rest of Europe. This is the most risky migratory route as Libya represents a bottleneck where migrants increasingly fall prey of all forms of exploitation due to the weak/no existing rule of law of the country. The main nationalities of migrants present in Libya are Egyptians, Nigeriens and Chadians with other nationalities mostly from West and Central Africa. Migrants leave for a complex mix of economic reasons, socio -ethnic divisions, war and violence and instability back home. They tend to face various risks of exploitation, including gender-based violence, forced labor, physical and psychological abuses, beatings and ultimately trafficking along their migratory routes.

6000 migrants are estimated to be residing in the detention centers where IOM and partners have access to (as of March 2019, 19 detention centers are active). These detention centers are used to contain an average of 200 to 400 migrants (female, male, adult and children) who are arbitrarily detained indefinitely.All humanitarian actors are currently ramping up to provide all basic assistance services to migrants and refugees detained or residing in urban settings in Libya.

Assistance ranges from improvement of the detention facilities to ensure basic and humane conditions, provision of non-food items and cash-based assistance to health and food assistance. Simultaneously efforts are on-going to ensure most at risk individuals are released from detention and advocacy efforts to promote alternatives to detention run in parallel to the piloting of migrants’ placement in alternative facilities (host families and safe shelters).

IOM has been the lead actor on rolling out alternatives to detention in Libya through a series of workshops for NGOs, Libyan authorities and embassy officials since 2016 and by establishing a community hosting program and piloting safe shelters in 2018-2019. Based on the identification of small scale, ad hoc alternatives to detention initiated to date, IOM is currently working on developing a national strategy and advocacy plan on Alternatives to Detention (ATD) including the drafting of standard operating procedures that will encompass an early identification system of eligible cases for alternatives. The process of developing these systems will improve and promote the implementation of ATDs by engaging government and civil society stakeholders and encourage cooperation and collaboration between them.

Against this backdrop, IOM is looking to strengthen its protection workforce in Tripoli with a Protection Officer dedicated to Alternatives to Detention. The ATD Protection Officer will be managing the ATD components of the mission’s protection projects. This will include provide technical guidance to the mission’s overall strategy on alternatives to detention including advocacy messaging and capacity building of the Libyan authorities, provide operational support to the ATD case workers and ensure service delivery under partnership agreements with specialized actors on ATD. Role objectives

Under the direct supervision of the head of the Protection Unit and the overall supervision of the Deputy Chief of Mission, the incumbent will:

Support in building capacities or enhance existing ones among Libya based protection colleagues and Libyan governmental and noNGOvernmental counterparts on IOM protection standards, internal guidelines and practices as well as international protection standards[1] with a focus on standards and guidelines related to alternatives to detention.

Provide technical and strategic guidance to IOM Libya mission on the continuation of the ATD program and expand the program to new thematic areas including (but not limited to) legal review and labor market integration.

Ensure continuation of the community hosting program in Tripoli and expand the program to other geographical areas. This includes close liaison with embassy representatives in finding suitable host families and with the IOM legal department on issuance of relevant documentation.

Oversee the establishment and management of the safe shelter in Tripoli and progressive expansion to other geographical areas. Establish relevant agreements for partnership for the running and management of the community hosting program and safe shelter(s).

Liaise with relevant governmental counterparts including Ministry of Interior and Ministry of Social Affairs and other stakeholders that are involved in the running of the shelter(s).

Provide technical guidance and supervision of the IOM ATD case workers and project

  • [1] IOM’s Principles for Humanitarian Action, IASC Protection Policy, Sphere Standards, Child Protection Minimum Standards, ICRC Professional Protection Standards, GBV Standard Operating Procedures; IASC GBV Guidelines; IASC Gender Handbook; WHO Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies; Camp Management Toolkit etc.
  • Assistants and address all punctual and relevant issues that might emerge during the exercise of their functions.
  • Ensure coordination with other UN agencies and humanitarian actors in Libya on ATD to share best practices and avoid overlapping on implementation of ATD solutions as well as to refer individuals eligible for alternatives to detention.
  • Prepare reports on ATD related activities; prepare briefing, statistical/narrative reports and background notes including specific information requested by IOM, Governments and other entities.
  • Participate in donor briefings to provide technical inputs on the ATD programming and contribute with inputs to project proposals/funding opportunities for the expansion of IOM Libya ATD programme.
  • Perform any other duties as may be assigned. Project reporting
  • Reporting to the Head of Protection Unit Key competenciesThe incumbent is expected to demonstrate the following technical and behavioural competencies
  • Behavioural
  • Accountability
  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Meets deadline, cost, and quality requirements for outputs
  • Monitors own work to correct errors
  • Takes responsibility for meeting commitments and for any shortcomings
  • Continuous Learning
  • Contributes to colleagues' learning
  • Demonstrates interest in improving relevant skills
  • Demonstrates interest in acquiring skills relevant to other functional areas
  • Keeps abreast of developments in own professional area
  • Communication
  • Actively shares relevant information
  • Clearly communicates, and listens to feedback on, changing priorities and procedures
  • Writes clearly and effectively, adapting wording and style to the intended audience
  • Listens effectively and communicates clearly, adapting delivery to the audience

Creativity and Initiative

  • Actively seeks new ways of improving programmes or services
  • Expands responsibilities while maintaining existing ones
  • Persuades others to consider new ideas
  • Proactively develops new ways to resolve problems
  • Planning and Organizing
  • Sets clear and achievable goals consistent with agreed priorities for self and others
  • Identifies priority activities and assignments for self and others
  • Organizes and documents work to allow for planned and unplanned handovers
  • Identifies risks and makes contingency plans
  • Adjusts priorities and plans to achieve goals
  • Allocates appropriate times and resources for own work and that of team members


  • Masters subject matter related to responsibilities
  • Identifies issues, opportunities, and risks central to responsibilities incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
  • Persistent, calm, and polite in the face of challenges and stress
  • Treats all colleagues with respect and dignity
  • Works effectively with people from different cultures by adapting to relevant cultural contexts

Knowledgeable about and promotes IOM core mandate and migration

  • solutions
  • Teamwork
  • Actively contributes to an effective, collegial, and agreeable team
  • environment
  • Contributes to, and follows team objectives
  • Gives credit where credit is due
  • Seeks input and feedback from others
  • Actively supports and implements final group decisions
  • Takes joint responsibility for team's work
  • Technological Awareness
  • Learns about developments in available technology
  • Proactively identifies and advocates for cost-efficient technology solutions
  • Understands applicability and limitation of technology and seeks to apply it to appropriate work


  • Knowledge of foundational concepts in relation to protection and protection mainstreaming (IASC Protection Policy, Sphere Standards, Child Protection Minimum Standards, ICRC Professional Protection Standards, GBV Standard Operating Procedures; IASC GBV Guidelines; IASC Gender Handbook; WHO Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies; Camp Management Toolkit etc.)
  • Knowledge of IASC cluster system and inter-agency work in crisis response
  • Candidate must be familiar with the UN system


  • University degree, preferably in Law, Political or Social Sciences, or Social Work, or competencies equivalent to a combination of training and experience;
  • A minimum of 3 years-experience in the field of migration, IDP and refugee assistance and protection (including specific experience on Child Protection);
  • Experience in emergency operations and liaison with other UN and non-UN humanitarian actors.Team management
  • This role requires Team management 5 to 10 staff Further information
  • To be advised