Senior Medical Admin Assistant/Nurse

UNHCR , Bangkok, Thailand
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Job Summary

Job Description


job Title: Senior Medical Admin Assistant/Nurse

job ID: 24416

Location: Bangkok (Glob.Prog.), Thailand

Salary Grade: G5

Hardship Level: A

Family Location Type:Family

Eligible Applicants

This position is advertised open to internal and external applicants.

Applicants should consult the Recruitment and Assignment of Locally Recruited Staff (RALS), UNHCR/AI/2020/1/Rev. 1 dated 30 March 2020. If you have questions regarding your eligibility, you may also contact the HR Unit.
Internal candidates: An applicant who has internal status is**
1) a staff member holding an indefinite or fixed-term appointment in any duty station in the country.
2) Former UNHCR General Service staff members, having held an indefinite or fixed-term appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation.
3) Candidates who have been granted group 2 status.

External candidates: All the others who meet the essential minimum requirements of the position. Applicants who are not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.

Organizational Setting and Work Relationships

The Senior Medical Admin Assistant/Nurse is under direct supervision of Senior Medical Officer (SMO).

As part of the Medical Section team, and in support to the SMO, the Senior Medical Admin Assistant/Nurse will provide administrative, logistic, support to the health projects/programmes and emergency support identified at strategic planning S/he will also collaborate very closely with other regional/HQ medical offices, , . The incumbent works in strict respect of medical confidentiality.

This position is responsible for supporting the Medical Section daily administrative activities in the duty station and supporting the implementation of health promotion programmes, travel medicine and emergency medicine and occupational health interventions.

The Senior Medical Admin Assistant/Nurse is expected to regularly update his/her medical competencies and knowledge, as for all medical colleagues, especially within the domains of travel medicine, infectious diseases, occupational medicine and emergency and disaster medicine.

The Senior Medical Admin Assistant/Nurse should be aware of the rules and procedures regarding the social security of UNHCR staff and their families, strong experience in and familiarity with occupational health and safety standards

Work relations within UNHCR foresee contacts daily with clients in the duty station in respect of medical evacuations, sick leave, education and dependency grants and other medical administrative matters. It also foresees working relationships with health care providers, interagency counterparts and other stakeholders. The post requires a strong degree of cultural awareness and capacity to positively interact with people of diverse backgrounds. Current operational circumstances require frequently long working hours. Stressful work context, therefore capacity for self-care is critical.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Operational Context

Completion of nursing course with recognized nursing qualification

Experience in nursing, in a capacity directly relevant to the current position, preferably in a UN medical service or equivalent environment.

Experience, with oNGOing professional development in the field of travel/tropical medicine.

Experience in health promotion, prevention and protection campaigns.

Excellent communication, presentation and drafting skills and ability to understand diverse medical terminology.

Strong knowledge and full command of the most common office digital software.



  • Receive, review and route all incoming material, indicating priority items and place the information along with any background information with the digital medical file for the attention of the physician.

  • Exercise absolute confidentiality when dealing with medical issues.

  • Receive clients, arrange client consultations and respond to enquiries of a medical-administrative nature.

  • Prepare correspondence of a medical and semi-technical nature.

  • Provide administrative support to travel, training and other operational activities of the SMO if needed.

  • Utilizing Occupational health electronic record system.

  • Process mission requests, recruitment, periodic and exit examinations and verify that the medical file is complete.

  • Process requests for medical evacuations of staff.

  • Handle all documentation relating to maternity leave, sick leave and, if necessary, forward sick leave notices to the administration.

  • Consolidate statistics in respect of mortality and morbidity, evacuations, service incurred accidents, sick leave, compensation claims, and disability cases for the countries of responsibilities.


  • Perform medical travel advice.

  • Administer recommended vaccines on a case-by-case basis (following standard operating procedures of the Medical Section which are based on World Health Organization and Centers for Disease Control recommendations) and record the administered vaccines on the international vaccination card and in the staff member’s medical dossier.

  • Provide support to the SMO in the planning, implementation and evaluation of health protection programmes concerning UNHCR staff.

  • Assist SMO in the conduct of health hazard evaluations at duty stations through epidemiological survey, etc.; as well as in the implementation of interventions to address prevailing identified health problems.

  • Provide training in first aid, BLS, ergonomics, and any other relevant health educational topic. Perform any other related duties as required.

  • Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

*For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher***

Field(s) of Education

Not specified;

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

State Registered Nurse; Nursing;

(Certificates and Licenses marked with an asterisk* are essential)

Relevant job Experience


Minimum 2 years of experience in nursing, of which at least 3 years should be in a capacity directly relevant to the current position, preferably in a UN medical service or equivalent environment. Experience, with oNGOing professional development in the field of travel/tropical medicine, occupational health and emergency medicine. Experience in project management in health promotion, prevention and protection interventions. Excellent communication, presentation and drafting skills and ability to understand diverse medical terminology. Strong knowledge and full command of the most common office digital software. Strong experience in and familiarity with occupational health and safety administrative. Experience in dealing with multiple crises and emergency settings; ability to come up with innovative and creative solutions to operational challenges. Experience in managing occupational health and safety record systems software's. Strong experience in IT.


Completion of formation (diploma/ baccalaureate) medico-assistant. Completion of the Secondary education with post-secondary training/certificate in Business Administration, Finance, Human Resources or related field. Experience in UNHCR administrative procedures in travel management, purchase ordering and/or requisitioning. Extensive knowledge of all UN-wide health care policies and protocols (e.g. medical evacuation procedures, etc.). Knowledge of the occupational health electronic record system. Experience or training in Occupational Health. Training in the field of travel/tropical medicine and emergency medicine (certification in PHTLS, BLS, ACLS, are an asset). Training/instructor certification and experience and facilitation is an asset. Extensive knowledge of the WHO International Statistical Classification of Disease and Related Health Problems (ICD10). Knowledge of UNMIS, MIP and UN Compensation Committee and Pension Fund Rules.

Functional Skills


CO-Drafting and Documentation*;

IT-MS Office Applications*;

WB - OSH risk assessment*;

MD-International Classification of Diseases (ICD) of WHO;

MD-Travel/Tropical Medicine Training*;

MD-UNSMIS, MIP, MAIP, UN Compensation Committee and Pension Fund Rules knowledge;

MD-Experience with Public Health*;

MD-General nursing skills*;

(Functional Skills marked with an asterisk* are essential)

Language Requirements

Fluent in English and Thai

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies



Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Not specified.

Cross-Functional Competencies

Analytical Thinking

Planning and Organizing

Stakeholder Management

Change Capability and Adaptability


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: 

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal Career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.

This is a Standard job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this job Description and will be considered for the screening, shortlisting and selection of candidates.

Closing Date

Closing Date: Thursday, 28 January 2021